Terms and conditions

RODO Legendary Fitness Center

Effective as of 04.02.2025

1. INTRODUCTORY PROVISIONS

1.1 Operator
1.1.1 The RODO Legendary Fitness Center is operated by RODO Legendary s.r.o., ID No.: 220 55 711, with its registered office at Erbenova 1117/2, 742 21 Kopřivnice, registered with the Regional Court in Ostrava, Section C, Insert No. 97210.
1.1.2 Contact information on the Operator:
a) Mailing address: Erbenova 1117/2, 742 21 Kopřivnice
b) Email: info@rodolegendary.cz
c) Telephone: +420 601 566 981

1.2 Definitions and Interpretation of Terms
1.2.1 Price List – the current price list of services is available on the website; all prices are listed inclusive of value added tax (VAT)
1.2.2 Fitness Center – the Operator’s facility located at Masarykovo náměstí 540, 742 21 Kopřivnice
1.2.3 Website – the Operator’s website at https://rodolegendary.cz
1.2.4 Credit – a monetary amount deposited by the Customer with the Operator, credited to the Customer’s Account and used to pay for Services or Goods
1.2.5 House Rules – binding rules set by the Operator to ensure the safe and considerate use of the Fitness Center’s premises and equipment
1.2.6 Terms and Conditions – These terms and conditions of the RODO Legendary Fitness Center
1.2.7 Order – a Customer’s proposal to enter into a Purchase Agreement as per Article 6 of the Terms and Conditions
1.2.8 Monetary Voucher – a voucher through which the Operator provides the Customer with credit in the amount stated on the voucher and which may be used by the Customer or another person presenting the voucher to pay for Services or Goods offered by the Operator
1.2.9 Membership Pass – a prepaid service provided by the Operator, granting the Customer the right to use selected Services for a specified period or within the agreed scope, as defined in the Price List
1.2.10 Operator – the operator of the RODO Legendary Fitness Center as specified in Article 1.1 of the Terms and Conditions
1.2.11 Services – services provided by the Operator, as defined in Article 2.2.
1.2.12 Customer Card – a card with a chip (or alternatively, a standalone MIFARE chip) assigned to a specific Customer Account and used for making and recording payments and monitoring entries into the Fitness Center
1.2.13 Customer Account – an account set up by the Customer as specified in Article 3.1.
1.2.14 Customer – an individual who purchases a single-entry pass or membership pass to the Fitness Center, or a legal entity that enters into a contract with the Operator pursuant to Article 4.3.
1.2.15 Goods – for the purposes of these Terms and Conditions, this includes all beverages, food, dietary supplements, or other movable items sold within the Fitness Center premises

1.3 Terms and Conditions
1.3.1 All contracts and contractual relationships concluded between the Customer and the Operator are governed by these Terms and Conditions, whether the contract was concluded on the Fitness Center premises or via remote communication means.
1.3.2 The Operator reserves the right to unilaterally amend these Terms and Conditions at any time. However, the rights and obligations arising from already concluded contracts are governed by the version of the Terms and Conditions valid at the time the contract was concluded. Subsequent changes to the Terms and Conditions do not affect previously concluded contracts.

1.4 Possibility of Archiving the Terms and Conditions
1.4.1 The Terms and Conditions are accessible on the Operator’s website at https://www.rodolegendary.cz. Customers may print or save the Terms and Conditions using the respective functions of their internet browser.
1.4.2 Concluded contracts are archived by the Operator in electronic form and are not accessible. If the Customer has an active Customer Account, they can access details of all services they have ordered or purchased via the administrative interface of their Customer Account.

2. OFFER OF GOODS AND SERVICES, MONETARY VOUCHERS

2.1 Offer of Goods
2.1.1 The sale of Goods takes place exclusively on-site at the Fitness Center. The Operator does not operate an online shop for Goods and does not enter into any remote contracts for the sale of Goods.
2.1.2 The current offer of Goods is available at the Fitness Center, including the current prices listed inclusive of VAT. The Operator reserves the right to limit the offer of Goods or set other conditions for the sale of Goods, especially regarding capacity, customer age composition, etc. Customers will always be informed of such conditions in a clear manner.

2.2 Offer of Services
2.2.1 The Operator primarily offers Services related to access to the Fitness Center premises (Article 5.1) and organizes private lessons (Article 5.2). The current prices for these Services are listed in the Price List, which is available at the Fitness Center and on the Website. Prices in the Price List are always stated inclusive of VAT.
2.2.2 In addition to the Services mentioned in Article 2.2.1, the Operator provides an information system that allows Customers to create a Customer Account, make changes and payments using the Customer Card, and use a reservation system for booking private lessons or special events.
2.2.3 The Operator also allows contracted trainers to operate within the Fitness Center premises. These trainers independently (i.e., under their own name and on their own account) provide services such as individual training sessions, creating training or nutrition plans, etc. These trainer services are not provided by the Operator, and Customers arrange them directly with the trainers. Trainer services cannot be paid for using Credit via the Customer Card.
2.3 Offer of Monetary Vouchers
2.3.1 Customers may purchase Monetary Vouchers for themselves or a third party, specifying a nominal value in CZK.
2.3.2 The sale of Monetary Vouchers takes place on-site at the Fitness Center or via the Operator’s online shop under the terms specified in Article 6 of these Terms and Conditions.

3. CUSTOMER ACCOUNT AND CUSTOMER CARD

3.1 Customer Account
3.1.1 To access the Fitness Center, the Customer creates a Customer Account either on-site at the Fitness Center by completing a registration form or online via the registration form available on the Website.
3.1.2 Through the Customer Account, the Customer can deposit Credit and book private lessons or special events.
3.1.3 The Customer Account provides access to information such as the current Credit balance and usage status of Credit, and it allows the Customer to edit and update their personal information.
3.1.4 A Customer Account can be created by individuals over the age of 18. Individuals under the age of 18 may obtain a Customer Account only with the consent of their legal guardian. Children under the age of 15 may obtain a Customer Account only with the consent of their legal guardian, and they are allowed entry to the Fitness Center and exercise only under the supervision of a personal trainer.

3.2 Customer Card
3.2.1 Each Customer is issued a Customer Card with a chip (or, at the Customer’s request, a MIFARE chip keychain), which is used to identify themselves when entering the Fitness Center.
3.2.2 The Customer Card is also used to make payments by deducting from the Credit if the Customer has sufficient Credit in their Customer Account.
3.2.3 The Customer Card is also used for other types of payments, such as cash or cashless payments, payments with Monetary Vouchers, or using employee benefit vouchers (e.g., Sodexo) or benefit programs (e.g., Multisport, Activepass).
3.2.4 The Customer can check their remaining Credit balance, the number of remaining entries on their Membership Pass, or the current status of other paid-for Services using their Customer Card at the Fitness Center at any time.

3.3 Credit
3.3.1 Deposits (recharges) to Credit are made by the Customer in cash, by payment card, or via the payment gateway on the Website. Credit cannot be recharged using employee benefit vouchers.
3.3.2 The minimum deposit to Credit is CZK 120.

3.4 Price List
3.4.1 The Price List includes the types of entries and Services offered by the Operator, along with their prices, which are always listed inclusive of VAT.
3.4.2 The current Price List is available on-site at the Fitness Center (at least at the reception) and on the Website.
3.4.3 The Operator reserves the right to unilaterally change the Price List. However, the Customer will always be charged according to the Price List in effect at the time they concluded the relevant contract, e.g., purchased a Membership Pass or paid for a specific Service (e.g., a private lesson or special event).

4. TYPES OF ENTRIES AND SERVICES

4.1 Membership Passes
4.1.1 By purchasing a Membership Pass, a Customer with a Customer Account acquires the right to access the Fitness Center within the agreed scope. Membership entries are priced more favourably than single entries, as specified in the current Price List of the Operator.
4.1.2 The Customer acknowledges that access to the Fitness Center requires verification using the Customer Card, either by scanning it at a turnstile with a card/chip reader or presenting the Customer Card to an authorized Operator employee. If the turnstile denies entry, the reception will inform the Customer of the reason (e.g., exhausted entries on the Membership Pass, current maximum capacity of the Fitness Center, technical malfunction) and offer a solution.
4.1.3 The Operator does not issue a physical Membership Pass (e.g., as a voucher or card); membership entries are recorded electronically on the Customer Card.
4.1.4 A Membership Pass issued for a specified period (e.g., 3 months) expires at the end of the stated period, regardless of the extent of use by the Customer. Membership Passes cannot be extended unless the Customer demonstrates a valid reason for not being able to use the Membership Pass (injury, illness); however, there is no legal entitlement to an extension.
4.1.5 If the Customer grossly violates the House Rules or these Terms and Conditions, the Operator is entitled to terminate the Membership Pass unilaterally before the agreed period expires. In such a case, the Operator will refund the proportional part of the price paid by the Customer for the Membership Pass, corresponding to the number of unused entries or the unused period. Refunds will be made in person at the Fitness Center or, by agreement, via bank transfer to the account provided by the Customer for this purpose, or another cashless method. Notification of early termination of the Membership Pass will be communicated verbally at the Fitness Center or electronically sent to the email address registered in the Customer Account.

4.2 Single Entry
4.2.1 By purchasing a single entry, the Customer acquires the right to one-time access to the Fitness Center without the need to set up a Customer Account. In such cases, Services are provided at the standard price without any discounts and can only be paid for on-site at the Fitness Center, using payment methods determined by the Operator, which may differ from those specified in Article 3.2.
4.2.2 The types and prices of single entries are listed in the Operator’s current Price List. A Customer may purchase single entries repeatedly.
4.2.3 Single entries are only available to individuals over the age of 18. For individuals under 18 or children under 15, Article 3.1.4 applies accordingly.

4.3 Long-Term Contracts and “Parťáci/ Parťák RODO”
4.3.1 Based on a special contract, a self-employed individual or legal entity may arrange for long-term access or acquire the status of a “Parťák RODO.” Such a contract allows for the payment and management of Services for multiple individuals, typically employees. These contracts and statuses are not intended for consumers as defined by Section 419 of the Civil Code.
4.3.2 A Parťák RODO is responsible for the payment of Membership Fees and acts on behalf of the individuals for whom it manages and pays for Memberships regarding the establishment, suspension, and termination of Memberships.

5. SERVICES PROVIDED BY THE OPERATOR

5.1 Conditions for Access and Use of Fitness Center Equipment
5.1.1 The Customer is entitled to enter the Fitness Center premises and use the individual facilities and equipment or utilize other Services only based on a Membership Pass or a purchased single entry.
5.1.2 The Customer is obliged to follow the instructions and rules stated in the House Rules, which are available on the Fitness Center premises and on the Website. The House Rules include guidelines for proper and safe use of the Fitness Center equipment to prevent harm to the health of Customers and damage to the Operator’s property.
5.1.3 The Customer acknowledges that in the case of a serious violation of the House Rules, they may be expelled from the Fitness Center premises or denied entry, regardless of their Credit balance or any unused membership entries. In such cases, the Customer is not entitled to any compensation or substitute entry to the Fitness Center.
5.1.4 The use of personal trainers not contracted by the Operator is prohibited in the Fitness Center. All personal trainers operating within the Fitness Center must have a contractual relationship with the Operator, primarily for reasons of safety, the Operator’s liability, and ensuring the quality of the services provided. Individuals unauthorizedly providing personal training or nutritional counselling services on the Fitness Center premises may be expelled.

5.2 Private Lessons and Special Events, Reservations, and Cancellation Fees
5.2.1 Private lessons and special events can be booked via the Operator’s reservation system, which is available on the Website.
5.2.2 Prices for private lessons and special events are listed in the Price List and always include VAT. The Customer must pay the price in advance, or the relevant amount will be deducted from their Credit in advance.
5.2.3 The Customer has the right to cancel a reserved private lesson or special event through the reservation system or by phone using the contact number listed in Article 1.1.2. If the Customer cancels at least 48 hours before the scheduled private lesson or special event, no cancellation fee will apply. However, if the Customer cancels later, the Operator is entitled to a cancellation fee as specified in the current Price List.

6. SALE OF MONETARY VOUCHERS

6.1 Monetary Vouchers purchased through the Operator’s Online Store
6.1.1 Through the Operator’s online store available on the Website, Buyers can purchase Monetary Vouchers indicating a nominal value in Czech koruna (CZK). Monetary Vouchers can be used for payments for Goods or Services, including purchasing membership or single entries, or for recharging Credit.
6.1.2 Each Monetary Voucher includes a unique code and is valid for one year from the date it is generated; the validity period is stated on the voucher. After the expiry date, the voucher can no longer be used.
6.1.3 The Operator delivers purchased Monetary Vouchers to the Customer in physical form at the Fitness Center (personal pickup). Based on individual agreement, the Customer may request delivery of the Monetary Voucher electronically in PDF format.
6.1.4 Buyers may also purchase Monetary Vouchers directly in person at the Fitness Center. For such transactions, Article 6 of these Terms and Conditions does not apply.
6.1.5 Monetary Vouchers are transferable (to the bearer), and payments for Goods or Services using the Monetary Voucher will be accepted by the Operator from anyone who presents the voucher, either in paper or electronic form.

6.2 Ordering a Monetary Voucher
6.2.1 To purchase a Monetary Voucher offered through the online store, the Buyer places the voucher in the virtual shopping cart by clicking the “ADD TO CART” button. Before submitting the order, the Buyer can review and correct any errors in the order, such as removing items from the cart, adjusting the quantity of vouchers, changing the nominal value of the voucher, or modifying contact and payment details.
6.2.2 Before submitting the order, the Buyer will see an overview of all vouchers in the shopping cart, their price (both excluding and including VAT), the quantity of items, the total price, any applicable taxes or fees, and information about the delivery time of the voucher.
6.2.3 Submitting the order by clicking the “ORDER WITH OBLIGATION TO PAY” button constitutes the Customer’s proposal to conclude a Contract (Purchase Agreement).
6.2.4 The Buyer is solely responsible for the costs of using communication tools to conclude the Purchase Agreement, which do not differ from standard rates.

6.3 Confirmation of Order Receipt and Conclusion of the Purchase Agreement
6.3.1 The Operator’s automated system will immediately confirm receipt of the order by sending an email to the address provided in the order. The confirmation will include all details related to the purchased Monetary Vouchers, as specified in Article 6.2.2, and a copy of these Terms and Conditions in PDF or a similar format.
6.3.2 The automated confirmation of order receipt pursuant to Article 6.3.1 is not an acceptance of the Buyer’s proposal to conclude the Purchase Agreement. The Purchase Agreement is concluded only when the Buyer receives a binding acceptance of the order from the Operator via email. If the Buyer provides incorrect contact details, preventing the order confirmation from being delivered, the Operator is entitled to cancel the order.
6.3.3 Pursuant to Section 1740 of the Civil Code, the Operator explicitly excludes the possibility of accepting an offer with additions or reservations. This arrangement is mutual, and the Purchase Agreement is always concluded based on unconditional acceptance of the proposal by the other party.

6.4 Delivery of Monetary Vouchers and Payment Terms
6.4.1 The Operator will deliver the Monetary Voucher electronically to the email address specified in the order without undue delay after the full purchase price has been credited to the Operator’s account.
6.4.2 The Customer may pay the purchase price (nominal value) of the Monetary Voucher:
a) in cash or by payment card when collecting the Monetary Voucher at the Fitness Center;
b) cashlessly in advance by bank transfer to the Operator’s account as indicated in the order confirmation under Article 6.3.1;
c) by payment card or quick bank transfer through the online payment gateway.
6.4.3 For cashless payments to the Operator’s account, the Buyer must include the variable symbol of the payment. The Buyer’s obligation to pay is fulfilled when the corresponding amount is credited to the Operator’s account.
6.4.4 Since the Operator delivers Monetary Vouchers electronically only, the Customer incurs no transportation costs, nor are any additional costs charged, such as for printing the voucher in paper form for collection at the Fitness Center.
6.4.5 The Operator will issue a tax document (invoice) to the Buyer after the price has been paid and send it electronically to the email address provided in the order.

6.5 Withdrawal from the Agreement by the Buyer/Consumer
6.5.1 The Buyer/Consumer has the right to withdraw from the Purchase Agreement under this Article 6 without providing a reason and without penalty within 14 days of receiving the Monetary Voucher. Since the Operator only sells Monetary Vouchers, provisions of Sections 1829(2)(b) and (c) of the Civil Code do not apply.
6.5.2 In case of withdrawal, the Buyer must return the Monetary Voucher in person at the Fitness Center or send it at their own expense to the Fitness Center’s address.
6.5.3 In the case of an electronically sent Monetary Voucher, the Buyer does not return it physically; the Operator will deactivate the voucher code, rendering it invalid.
6.5.4 The Buyer cannot withdraw from the Purchase Agreement if the Monetary Voucher has already been used, e.g., if it was used to pay for Services or Goods, or if the Customer recharged Credit using the voucher. This is because the Monetary Voucher is bearer-based, and anyone who presents it can use it (not necessarily the Buyer). The Buyer acknowledges that once the voucher is used, the right to withdraw from the Purchase Agreement is terminated, regardless of who used the voucher.
6.5.5 If the Buyer validly withdraws from the agreement, the Operator will refund the full purchase price within 14 days of receiving the withdrawal notice, using the same method by which it was paid. The Operator may refund the purchase price in a different manner if the Buyer agrees and incurs no additional costs.

6.6 Withdrawal from the Agreement by the Buyer/Entrepreneur
6.6.1 For the purposes of these Terms and Conditions, Buyers/Entrepreneurs are defined as persons under Sections 420 and 421 of the Civil Code.
6.6.2 Once the Operator confirms the order based on the Buyer’s proposal, the order becomes binding for the Buyer/Entrepreneur and cannot be modified or withdrawn unless the Buyer/Entrepreneur demonstrates that the Operator has breached the Purchase Agreement significantly. Articles 6.5.1 – 6.5.5 do not apply to the relationship between the Operator and the Buyer/Entrepreneur.

6.7 Archiving Terms and Conditions, Applicable Law, Language of the Agreement
6.7.1 The Terms and Conditions are sent to the Buyer along with the order confirmation in PDF or a similar format, allowing the Buyer to store them electronically or print them.
6.7.2 Concluded Purchase Agreements are archived by the Operator in electronic form and are not accessible. If the Buyer has a Customer Account, details of all their orders are available in the account’s administrative interface.
6.7.3 The Purchase Agreement is concluded in the Czech language and governed by Czech law.

7. LIABILITY

7.1.1 The Customer uses the Operator’s Services entirely at their own risk and responsibility.
7.1.2 The Customer must use lockable lockers located in the Fitness Center (in the area designated and equipped with such lockers by the Operator) for storing their belongings. The Operator is not liable for damage, loss, or destruction of items that were not stored in lockable lockers. Customers are advised not to bring valuables or large sums of cash to the Fitness Center. The Operator hereby informs Customers that any potential compensation for damage to items stored by the Customer may be reduced under Section 2953 of the Civil Code.

8. PERSONAL DATA PROTECTION

8.1.1 The method of processing the Buyer’s personal data is specified in a separate document titled “Information on Personal Data Processing,” which includes information required under the General Data Protection Regulation of the European Parliament and Council (EU) 2016/679 (known as the GDPR Regulation).

9. FINAL PROVISIONS

9.1 Out-of-Court Consumer Dispute Resolution
9.1.1 The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID No.: 000 20 869, internet address: https://adr.coi.cz/cs, is competent to handle out-of-court consumer dispute resolution arising from Purchase Agreements. The online dispute resolution platform available at https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=CS can be used to resolve disputes between the seller and the Buyer arising from Purchase Agreements.
9.1.2 The European Consumer Centre Czech Republic, located at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz, serves as the contact point under Regulation (EU) No. 524/2013 of the European Parliament and of the Council of May 21, 2013, for online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on consumer online dispute resolution).

9.2 General Provisions
9.2.1 The Operator is authorized to operate the Fitness Center, sell Services and Goods, and issue Monetary Vouchers based on a trade license. Trade inspections are carried out by the competent trade licensing office within its jurisdiction. The Office for Personal Data Protection supervises the area of personal data protection. The Czech Trade Inspection Authority oversees compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended, within its defined scope.
9.2.2 If the relationship between the Operator and the Customer (or Buyer) involves an international (foreign) element, the parties agree that the relationship shall be governed by Czech law. The choice of law as per the previous sentence does not deprive the Buyer, who is a consumer, of the protection afforded by provisions of the legal order that cannot be contractually deviated from and that would otherwise apply in the absence of a choice of law under Article 6(1) of Regulation (EC) No. 593/2008 of the European Parliament and of the Council of 17 June 2008, on the law applicable to contractual obligations (Rome I).
9.2.3 If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain valid and effective.

Appendix to the Terms and Conditions:

Information
of the Fitness Center RODO Legendary operator – RODO Legendary s.r.o.
on exercising the right to withdraw from the Purchase Agreement (pursuant to Government Regulation No. 363/2013 Coll.)

Model instructions on the consumer’s right to withdraw from the Purchase Agreement under which the goods were delivered based on your order in the RODO Legendary online store.
1.1 “You have the right to withdraw from the Purchase Agreement within 14 days without giving any reason” (the 14-day period begins depending on the date of receipt of the goods as specified below in point 1.2). “In certain cases, however, you do not have the right to withdraw from the Purchase Agreement without giving a reason – these cases are stipulated by law and in Article 6.5.4 of the Terms and Conditions of the RODO Legendary online store.”
1.2 “You have the right to withdraw from the Agreement within 14 days from the day following the day you receive the Monetary Voucher, or the day you, or a third party designated by you, collects the printed Monetary Voucher on the Fitness Center premises.”

1.3 “To exercise the right to withdraw from the Agreement, you must inform the Operator of the RODO Legendary online store, RODO Legendary s.r.o., ID No.: 220 55 711, with its registered office at Erbenova 1117/2, 742 21 Kopřivnice, registered with the Regional Court in Ostrava, Section C, Insert No. 97210, tel.: +420 601 566 981, by a clear statement sent via regular mail to the mailing address: Erbenova 1117/2, 742 21 Kopřivnice, or via email to the Operator’s email address: info@rodolegendary.cz.
You can use the attached template form for withdrawal from the agreement; however, it is not mandatory.”

1.4 “To meet the withdrawal deadline, it is sufficient to send the communication regarding the exercise of the right to withdraw from the Purchase Agreement before the withdrawal period has expired.”

2. Consequences of Withdrawal from the Agreement
2.1 “If you withdraw from the Purchase Agreement, we will refund all payments we have received from you without undue delay, no later than 14 days from the day we were informed of your decision to withdraw from the Agreement. The refund will be made using the same payment method you used for the initial transaction unless you have explicitly agreed otherwise. In any case, you will not incur any additional costs as a result.”
“We may withhold the refund until we receive the printed form of the Monetary Voucher or until you provide proof that you have sent it back, whichever occurs first.”

2.2 If the Monetary Voucher is in printed (paper) form, please return it as follows:
“Send the Monetary Voucher back or deliver it personally at the address of the Fitness Center specified in point 1.3 above without undue delay, no later than 14 days from the day you notify us of your withdrawal from the Purchase Agreement. The deadline is met if you send the goods back before the 14-day period expires.”

b) Costs associated with returning the goods:
“You will bear the direct costs associated with returning the goods.”

3. “Further information regarding withdrawal from the Purchase Agreement under which goods were sent to you based on this order is provided in Article 6.5 of the Terms and Conditions of the Fitness Center RODO Legendary. These provisions of the Terms and Conditions of the RODO Legendary online store are not affected by the content of these model instructions.”

4. “The information and rights specified in these model instructions apply only to customers (buyers) who are consumers.”